Terms and conditions

1. Acceptance of Terms

By creating an account, using our services, or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as any future modifications. If you do not agree, you must discontinue use of our services.

2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to use our services. By using Zenyumline, you represent and warrant that you meet all eligibility requirements.

3. Services Provided

Zenyumline offers logistics, storage, trucking, cargo, packaging, warehousing, and last-mile delivery solutions. We strive to ensure reliability, transparency, and efficiency, but service availability may vary depending on your region.

4. User Responsibilities

Provide accurate and up-to-date information when registering or booking deliveries. Ensure that all packages comply with local and international shipping laws. Avoid using our services for prohibited, illegal, or hazardous items. Be responsible for securing your login credentials and account information.

5. Payments & Fees

All pricing is clearly stated on our Pricing page. Payments must be made before shipments are processed unless otherwise agreed upon. Zenyumline reserves the right to change prices or apply additional fees for special services.

6. Delivery & Liability

While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances. Zenyumline is not liable for delays caused by third parties, natural disasters, or incorrect information provided by the user. In case of lost or damaged goods, claims must be filed within 7 business days of the delivery date.

7. Prohibited Items

Users may not ship or request shipping of: Illegal substances or contraband. Weapons, explosives, or hazardous materials. Perishable items without prior approval. Any item restricted under local or international shipping laws.

8. Intellectual Property

All content, branding, designs, and trademarks on Zenyumline are owned by us or licensed for use. You may not copy, distribute, or misuse any content without prior written consent.

9. Termination of Services

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraud, or misuse our services.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of [United State/north America].

11. Updates to Terms

Zenyumline may update these Terms at any time. Users will be notified of significant changes via email or website updates. Continued use of our services after updates means you accept the revised Terms.